Returns:

We want you to be happy, so if for any reason you are not pleased with your purchase, we are happy to refund or exchange any authorized return. Items must be unused and unassembled, in their original condition, and in their original packaging, complete with all tags, instructions, and insert. The returned items must be in the same new condition as when sent. In other words, they must be in saleable condition. Any item that cannot be resealed or repackaged in its original form, cannot be returned. Please contact us within fourtneen days of the order date, to tell us the item[s] you would like to return and the reason (returns@www.harabuhouse.com). We will provide you with return instructions. Returns must be authorized in advance by phone or email.

Please understand that there are some items we are unable to take back. All sales are final on the following items: custom orders and sale items. Your return must be accompanied by a copy of your receipt. We recommend sending returns by FedEx, UPS or registered mail with signature confirmation, as we cannot be held responsible for packages lost in transit.

Please insure return packages for their full value and retain tracking information. Harabu House cannot assume responsibility for return packages not received.

Store Credit:

Store credit is valid for any time after date of issue. This credit has no expiration date.